Vaultix gives your Discord server a professional ticket system with transcripts, analytics, staff tools, and your own custom bot.
From basic ticket creation to enterprise white-label branding — Vaultix scales with your server.
Button panels, slash commands, select menus, or emoji reactions — let members open tickets however works best.
Full conversation transcripts saved as beautiful HTML files and posted to your log channel automatically on close.
Track open/close rates, response times, top staff performers, and category breakdowns over time.
Run Vaultix under your own bot account on Pro and above — your branding, your bot name.
Organize tickets into categories with custom labels, emojis, and descriptions via a select menu.
Set ticket priority (Low/Normal/High/Urgent) with a built-in select menu on every ticket.
Claim tickets, add/remove users, rename channels, set priority — all from within the ticket.
Designate staff and admin roles per server. Fine-grained control over who can view and manage tickets.
Connect with Cove bot — /ticket in Cove hands off to Vaultix, and ticket panels show member XP and warnings.
Custom domain, custom brand name, custom colors, and custom logo on the dashboard.
Members get a DM when their ticket opens and closes, with transcript attached.
Closed tickets auto-delete after a configurable number of days with a transcript saved first.
Start free. Upgrade when your server needs more.
Add Vaultix to your Discord server in seconds. No credit card required to start.
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